Cosmoderm Botanica will accept returns or exchanges for any purchase returned within 30 days of the purchase date. All returns must be pre-approved by customer service. Acceptance of a return (for refund or exchange) is at Cosmoderm's sole discretion. Refunds will be issued as store credit for the equivalent amount of the product's purchase price. Your store credit can be redeemed for any future purchase.
Please follow these simple steps:
Send an email to gerencia@cosmoderm.co. You can also call us at (305) 428-2214.
to obtain your RMA (Return Merchandise Authorization).
Please refer to your original order and note the items you wish to return and the reason for the return.
We will provide you with an RMA number (valid for 30 days from the date of issue).
Pack the item along with the original order documents. Write the RMA number on the outside of the package.
Shipping costs are non-refundable.
Ship to:
Cargo & Courier
2832 Northwest 72nd Avenue, Miami, Fl 33122
USA
Once you follow the steps above, your store credit or exchange will be processed within 21 days of receipt.
Thank you for choosing Cosmoderm Botanica's award-winning brands.
Cosmoderm Botanica will accept returns or exchanges for any purchase that is returned within 30 days of the PURCHASE date. All returns must be pre-approved by customer service. Return acceptance (for refund or exchange) is at the sole discretion of Cosmoderm. Refunds will be provided in the form of a store credit for the equivalent amount of the product purchase price. Your store credit can be redeemed with any future purchase.
Please follow these easy steps:
Email management@cosmoderm.co or call us at (305) 428-2214
to obtain your RMA (Return Merchandise Authorization).
Please reference your original order and note the items that you wish to return and the reason for the return.
We will provide you with an RMA number (valid for 30 days from issue date).
Pack the item along with the original order documents. Write the RMA number on the outside of the package.
Shipping fees are nonrefundable.
Ship to:
Cargo & Courier
2832 Northwest 72nd Avenue, Miami, Fl 33122
Once you follow the above steps, your store credit or exchange will be processed within 21 days of receipt.
Thank you for choosing award-winning Cosmoderm Botanica brands.
